FAQs

Shipping Information

Our shipping times and methods vary depending on where in the world you are ordering to. Please take a moment to review the below lead times and prices in order to know when you can expect your order.

During sale periods, orders may take longer than our usual shipping times.

International shipments may be held by your local customs authority for an additional time for an assessment of duty fees or sales tax. Please keep hold of your tracking information, you will be notified by the courier whether your items are being held.

YMC Standard Shipping Times

Destination Service Cost Shipping Time
ZONE 1: UK and UK Channel Islands DHL Express £3 (Free for orders over £100) 2 – 3 working days
ZONE 2: European Union DHL Express £7 (Free for orders over £200) 6 – 8 working days
ZONE 3: Norway and Switzerland DHL Express £10 (Free for orders over £200) 3 – 4 working days
ZONE 4: USA  DHL Express £10 (Free for orders over £200) 4 – 5 working days
ZONE 5: Rest of world* DHL Express £20 (Free for orders over £200) 4 – 5 working days

Note to Russian orders: due to strict shipping guidelines we can only ship to company addresses within Russia. Private addresses will not be accepted and your order may be cancelled.

Our last shipping dates for a pre-December 24th delivery are listed by country below

Country/Territory 2021
Last Collections for Delivery on/before 24th Dec
AFGHANISTAN 17/12/2021
ALBANIA 22/12/2021
ALGERIA 21/12/2021
AMERICAN SAMOA 17/12/2021
ANDORRA 21/12/2021
ANGOLA 17/12/2021
ANGUILLA 20/12/2021
ANTIGUA 20/12/2021
ARGENTINA 17/12/2021
ARMENIA 21/12/2021
ARUBA 20/12/2021
AUSTRALIA 16/12/2021
AUSTRIA 22/12/2021
AZERBAIJAN 21/12/2021
BAHAMAS 21/12/2021
BAHRAIN 20/12/2021
BANGLADESH 17/12/2021
BARBADOS 21/12/2021
BELARUS 21/12/2021
BELGIUM 22/12/2021
BELIZE 20/12/2021
BENIN 21/12/2021
BERMUDA 21/12/2021
BHUTAN 16/12/2021
BOLIVIA 20/12/2021
BONAIRE 20/12/2021
BOSNIA AND HERZEGOVINA 21/12/2021
BOTSWANA 20/12/2021
BRAZIL 17/12/2021
BRUNEI 20/12/2021
BULGARIA 21/12/2021
BURKINA FASO 20/12/2021
BURUNDI 17/12/2021
CAMBODIA 20/12/2021
CAMEROON 17/12/2021
CANADA 21/12/2021
CANARY ISLANDS, THE 21/12/2021
CAPE VERDE 15/12/2021
CAYMAN ISLANDS 21/12/2021
CENTRAL AFRICAN REPUBLIC 15/12/2021
CHAD 15/12/2021
CHILE 20/12/2021
CHINA, PEOPLE’S REPUBLIC 17/12/2021
COLOMBIA 20/12/2021
COMMONWEALTH OF THE NORTHERN MARIANA’S ISLANDS 20/12/2021
COMOROS 16/12/2021
CONGO 20/12/2021
CONGO, THE DEMOCRATIC REPUBLIC OF 17/12/2021
COOK ISLANDS 17/12/2021
COSTA RICA 21/12/2021
COTE D’IVOIRE 21/12/2021
CROATIA 22/12/2021
CURACAO 17/12/2021
CUBA 13/12/2021
CYPRUS 21/12/2021
CZECH REPUBLIC, THE 21/12/2021
DENMARK 22/12/2021
DJIBOUTI 17/12/2021
DOMINICA 20/12/2021
DOMINICAN REPUBLIC 20/12/2021
EAST TIMOR 06/12/2021
ECUADOR 17/12/2021
EGYPT 20/12/2021
EL SALVADOR 21/12/2021
EQUATORIAL GUINEA 16/12/2021
ERITREA 20/12/2021
ESTONIA 22/12/2021
ETHIOPIA 21/12/2021
FALKLAND ISLANDS 15/12/2021
FAROE ISLANDS 20/12/2021
FIJI 17/12/2021
FINLAND 22/12/2021
FRANCE 21/12/2021
FRENCH GUYANA 21/12/2021
GABON 21/12/2021
GAMBIA 20/12/2021
GEORGIA 21/12/2021
GERMANY 21/12/2021
GHANA 21/12/2021
GIBRALTAR 22/12/2021
GREECE 21/12/2021
GREENLAND 17/12/2021
GRENADA 20/12/2021
GUADELOUPE 21/12/2021
GUAM 20/12/2021
GUATEMALA 21/12/2021
GUERNSEY 21/12/2021
GUINEA REPUBLIC 21/12/2021
GUINEA-BISSAU 16/12/2021
GUYANA (BRITISH) 20/12/2021
HAITI 21/12/2021
HONDURAS 21/12/2021
HONG KONG SAR, CHINA 22/12/2021
HUNGARY 22/12/2021
ICELAND 22/12/2021
INDIA 20/12/2021
INDONESIA 20/12/2021
IRAN 16/12/2021
IRAQ 15/12/2021
IRELAND, REPUBLIC OF 22/12/2021
ISRAEL 21/12/2021
ITALY 22/12/2021
JAMAICA 20/12/2021
JAPAN 21/12/2021
JERSEY 21/12/2021
JORDAN 21/12/2021
KAZAKHSTAN 20/12/2021
KENYA 17/12/2021
KIRIBATI 07/12/2021
KOREA, REPUBLIC OF (SOUTH K.) 20/12/2021
KOREA, THE D.P.R OF (NORTH K.) 14/12/2021
KOSOVO 21/12/2021
KUWAIT 20/12/2021
KYRGYZSTAN 20/12/2021
LAO PEOPLE’S DEMOCRATIC REPUBLIC 17/12/2021
LATVIA 22/12/2021
LEBANON 17/12/2021
LESOTHO 20/12/2021
LIBERIA 20/12/2021
LIBYA 15/12/2021
LIECHTENSTEIN 21/12/2021
LITHUANIA 22/12/2021
LUXEMBOURG 22/12/2021
MACAO SAR, CHINA 21/12/2021
MADAGASCAR 20/12/2021
MALAWI 20/12/2021
MALAYSIA 20/12/2021
MALDIVES 20/12/2021
MALI 21/12/2021
MALTA 22/12/2021
MARSHALL ISLANDS 16/12/2021
MARTINIQUE 21/12/2021
MAURITANIA 20/12/2021
MAURITIUS 20/12/2021
MAYOTTE 16/12/2021
MEXICO 20/12/2021
MICRONESIA, FEDERATED STATES OF 16/12/2021
MOLDOVA, REPUBLIC OF 21/12/2021
MONACO 21/12/2021
MONGOLIA 16/12/2021
MONTENEGRO, REPUBLIC OF 21/12/2021
MONTSERRAT 17/12/2021
MOROCCO 21/12/2021
MOZAMBIQUE 17/12/2021
MYANMAR 15/12/2021
NAMIBIA 20/12/2021
NAURU, REPUBLIC OF 17/12/2021
NEPAL 17/12/2021
NETHERLANDS, THE 22/12/2021
NEVIS 20/12/2021
NEW CALEDONIA 17/12/2021
NEW ZEALAND 17/12/2021
NICARAGUA 21/12/2021
NIGER 20/12/2021
NIGERIA 20/12/2021
NIUE 17/12/2021
NORTH MACEDONIA 20/12/2021
NORWAY 22/12/2021
OMAN 20/12/2021
PAKISTAN 20/12/2021
PALAU 17/12/2021
PANAMA 21/12/2021
PAPUA NEW GUINEA 17/12/2021
PARAGUAY 21/12/2021
PERU 20/12/2021
PHILIPPINES, THE 20/12/2021
POLAND 22/12/2021
PORTUGAL 21/12/2021
PUERTO RICO 21/12/2021
QATAR 21/12/2021
REUNION, ISLAND OF 17/12/2021
ROMANIA 21/12/2021
RUSSIAN FEDERATION, THE 21/12/2021
RWANDA 20/12/2021
SAMOA 17/12/2021
SAN MARINO 22/12/2021
SAO TOME AND PRINCIPE 20/12/2021
SAUDI ARABIA 20/12/2021
SENEGAL 21/12/2021
SERBIA, REPUBLIC OF 22/12/2021
SEYCHELLES 20/12/2021
SIERRA LEONE 20/12/2021
SINGAPORE 22/12/2021
SLOVAKIA 22/12/2021
SLOVENIA 22/12/2021
SOLOMON ISLANDS 15/12/2021
SOMALIA 15/12/2021
SOMALILAND, REP OF (NORTH SOMALIA) 15/12/2021
SOUTH AFRICA 20/12/2021
SOUTH SUDAN 17/12/2021
SPAIN 22/12/2021
SRI LANKA 20/12/2021
ST. BARTHELEMY 20/12/2021
ST. EUSTATIUS 17/12/2021
ST. KITTS 20/12/2021
ST. LUCIA 20/12/2021
ST. MAARTEN 20/12/2021
ST. VINCENT 20/12/2021
SUDAN 20/12/2021
SURINAME 20/12/2021
SWAZILAND 20/12/2021
SWEDEN 21/12/2021
SWITZERLAND 22/12/2021
SYRIA 14/12/2021
TAHITI 14/12/2021
TAIWAN 20/12/2021
TANZANIA 21/12/2021
THAILAND 20/12/2021
TOGO 21/12/2021
TONGA 16/12/2021
TRINIDAD AND TOBAGO 20/12/2021
TUNISIA 21/12/2021
TURKEY 21/12/2021
TURKMENISTAN 14/12/2021
TURKS AND CAICOS ISLANDS 20/12/2021
TUVALU 06/12/2021
UGANDA 21/12/2021
UKRAINE 21/12/2021
UNITED ARAB EMIRATES 21/12/2021
UNITED STATES OF AMERICA 21/12/2021
URUGUAY 21/12/2021
UZBEKISTAN 17/12/2021
VANUATU 17/12/2021
VENEZUELA 20/12/2021
VIETNAM 20/12/2021
VIRGIN ISLANDS (BRITISH) 20/12/2021
VIRGIN ISLANDS (US) 20/12/2021
YEMEN, REPUBLIC OF 15/12/2021
ZAMBIA 20/12/2021
ZIMBABWE 16/12/2021

Can I collect an order from your stores?

Unfortunately we do not offer a click and collect service from our stores for your online order.
If you wish to check the stock availability of our stores, please contact them directly and they will be able to assist you.

Store Contact Information:

YMC
11 Poland Street

T: 0207 494 1619

YMC
23 Hanbury Street

T: 0203 432 3010

Can I change the delivery address?

Unfortunately once your order has been placed, we cannot change your delivery address. Please take your time when submitting your order.

After dispatch please contact DHL directly to make any changes. The UK customer service number is 0844 248 0844.

What countries do you ship to?

We ship worldwide using DHL Express. If you have an enquiry about if we ship to you please contact us.

Note to Russian orders: due to strict shipping guidelines we can only ship to company addresses within Russia. Private addresses will not be accepted.

How do I track my order?

After your order is shipped you will receive an e-mail/text from DHL with your waybill number. This can be used to refer to your shipment and track it on the DHL website.

Will I be charged any extra taxes/duty fees upon delivery?

Please be aware that orders delivered outside the European Union may attract additional import duty or local sales tax. This is to be paid by the receiver upon arrival in the country or at delivery. Rules and charges vary by country and local governments.