What payment methods can I use?

We accept Visa, Mastercard and American Express credit cards as well as Visa Debit. You can also checkout with PayPal and Klarna. We are unable to take payments over the phone.

When selecting to pay via PayPal, you will be directed to the PayPal site to log in and review your details/the order.

Instalment plans are in cooperation with Klarna. Klarna’s Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. Full terms and conditions can be found here.

Why has my payment been declined?

If your payment was declined this can often be due to an issue with your bank or a lack of funds at the time of authorisation. Please speak to your bank in order to resolve the issue.

When will my payment be charged?

Payment is authorised and captured at the time of placing your order. You will receive an email to confirm we have received your order, at this point payment has been captured.

If you have paid by Klarna instalment plan, you can view the payment history on the Klarna website or in the Klarna app